|
Fairness |
We equally respect the rights
of every patient, regardless of your race, age
or insurance status. |
|
Safety |
You will be treated by our
medical staff who wear badges and are licensed
in compliance with applicable medical laws and
regulations. Please cooperate with the treatment
and orders advised by your doctor to ensure a
safe treatment. |
|
Informing |
For safety concerns, please
voluntarily inform our medical staff of your
health status, medical history, drug allergies,
travel history and whether you currently have a
contagious disease.
During your hospital stay, our doctors shall
explain to you or your family about your
condition, major tests, and information about
said tests, treatment principles and prognosis.
This allows you to fully understand the
potential benefits or risks of your decision
before you accept or refuse the treatment.
If you need a second opinion from our medical
practitioners, we will offer counseling service
for your reference. |
|
Asking |
You have the right to
personally request or obtain further information
concerning your care from our physicians or
allied health professionals if you have
questions about our medical services. To protect
the privacy of our patients, we shall not answer
to enquiries of patients¡¦ conditions made
through telephone or the internet. |
|
Consent |
You have the right to
participate in making decisions concerning
surgery, invasive tests or treatments,
anesthesia, blood transfusion, or high-risk
treatments. Before you sign the consent form,
our physicians will inform you of the reason for
undertaking the procedure, the possibility of
success, its possible complications and risks,
and alternatives. If the patient is unconscious
or unable to communicate his or her wishes
regarding care, then we will explain the
circumstances to the legal representative,
spouse, relatives, or legally authorized persons
and obtain their consent to carry out the tests
or treatments. However, according to the Taiwan
Medical Care Act, emergent treatment may be
administered without consent in life-threatening
conditions. |
|
Confidentiality |
It is our legal
responsibility to protect your privacy and keep
your medical condition confidential during
clinical assessments, examinations/procedures,
and transfers. Your medical record will not be
used by our hospital without a justified medical
reason. Other individuals cannot access or check
your medical record unless they have your
permission. |
|
Privacy |
Our doctors shall explain to
your family about your condition when asked. If
you do not wish to have certain family members
apprised of your health condition, please inform
your doctors and nurses in advance. The hospital
will respect your right to the extent permitted
by ethics and law. The hospital can also limit
the availability of your hospitalization
information to visitors, if you do not wish for
them to know. |
|
Respect |
Each adult can request to
sign the ¡¥Designated Healthcare Proxy Form¡¦
which enables an authorized person to sign or
participate in medical care-related decisions on
your behalf if you cannot express your wish. You
can cancel the written decisions if you change
your mind. |
|
Complaint |
If you have any feedback,
suggestions, or complaints about our medical
services, you can tell us in the following ways.
We have designated staff to address your
concerns.
1. Please fill out the Online Feedback Form¡Ghttp://www.kmhk.org.tw/imc/en/contact.asp
2. Please fill out the ¡§Patient Feedback Form¡¨
at the Information Center, 1st Floor. |
|
Declinature |
In order to promote medical
education and to nurture medical professionals,
we sincerely ask for your cooperation in related
teaching activities. However, you have the right
to refuse any tests, research, procedures and
other activities that are not medically
indicated. Your refusal will not influence the
quality of medical services you receive. |
|
Autonomy |
Terminally-ill patients have
the right to refuse cardiopulmonary
resuscitation and to choose hospice and
palliative care according to the regulations of
the Taiwan Hospice and Palliative Care Act. Each
adult can request to sign the ¡§Advance
Willingness to Receive Hospice and Palliative
Care Consent Form¡¨ (including a ¡¥Do Not
Resuscitate¡¦ order), and ¡§Designated Health
Decision-Maker Authorization Form¡¨ which enables
an authorized person to sign or participate in
medical care-related decisions on your behalf if
you cannot express your wish. You can cancel the
written decisions if you change your mind.
In order to continue the love through organ
donation, you have the right to donate your
organs or tissues as you wish. Under the
government policy, we provide ¡¥Authorization
Form for Organ and Tissue Donation¡¦ as the
evidence of your decision, and to help your
decision fully understood by your family.
You may contact our Social Work Office by
calling +886-7-803-6783#3494 for a thorough
consultation. |
